FAQ

Umrah made seamless, spiritual, and memorable

Get in touch with our friendly support team

There some notable advantages of traveling with The Umrah Group, some of them are:

We are a service oriented team established to foster a meaningful and educational group experience.

Our Routes are the shortest. We do our best to get you to Madinah in less than 24 hours. We also manage to avoid an additional 6 hour bus ride by flying directly into Madinah and flying out of Jeddah (Makkah), which saves a lot of time and inconvenience.

Our guides are not only trained and experienced in offering an educational experience but they have formal training in Group Dynamics.

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Preparing for Umrah (Visa, Baggage & General Questions)

Yes, the Umrah Visa and all handling is included in the package.

The complete $300 deposit is only refundable 65 days prior to the departure date. Unfortunately after 65 days prior to the departure date the deposit is non-refundable due to airline restrictions.

Please make all cheque payments payable to Gala Travels Inc.
Yes, Alhamdulillah we can accept payment through credit card. There is a merchant fee of 3% for all credit card transactions.
No, the vaccination required for Umrah (Meningitis ACWY135) is not included in the package price. You must purchase it from your local pharmacy and have a doctor inject it for you.
It varies from person to person, however the less the better. More descriptive details will be provided in our Umrah seminar.

Ladies have to be 45 years old and above traveling in a group with three other ladies traveling alone.

Ihram cloth can be purchased from your local Islamic Book Store. Before going for Umrah we generally arrive in Madinah first, where it can be easily purchased, this allows for less luggage during travel.

Aside from all the free material and guides on our website, we will go over the procedure of Umrah in our Umrah seminar before we depart.

Unfortunately all applications submitted after deadline date are subject to a 10% late processing surcharge.
Yes, we do offer travel Insurance. Please email us to get a quote for your trip.
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During Umrah

We have taken care of all of the other group travel arrangements, that being:

  1. Flights
  2. Hotel (Canadian standards) in Madinah with breakfeast
  3. Bus tour in Madinah (Mercedes coach)
  4. Madinah to Makkah (Mercedes coach)
  5. Hotel (Canadian standards) in Makkah with breakfeast
  6. Makkah to Jeddah airport (Mercedes coach)
  7. Flight back to your home destination

You have to cover your lunch and dinner. More details will be provided during the Umrah seminar.

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Some more questions

Our hotels are good quality and a maximum 5 mins walk from both Harams.
InshAllah the Imam will be there to guide you if the Umrah seminar is not enough. Please click here for a guide on how to perform Umrah.
Yes, InshAllah we will perform the first Umrah as a group.
We have crafted a system that will allow you to be autonomous while still being part of the group. Just remember there will be times when the coach will not wait.
The only expense to you during your stay will be your lunch and dinner/snacks.
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Side Trips (After performing Umrah)

No, a side trip is considered outside of the Umrah package. Therefore, it will cost you additional. You may contact us to get a Quote.

We have to arrive in Madinah as one group.
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